Friendly reception team makes good first impression, nurses friendly and attentive during treatment and clinician who explains the treatment in enough detail to put patient at ease.

All members of the team were well presented and welcoming. The surgery was clean and bright. The dentist took time to explain procedures and answer questions. I felt comfortable that I was in good hands.

There is only one problem with Shenstone Dental Clinic and that is the location. There is no free parking nearby. Early morning appointments are preferable because it is sometimes possible to park on the road outside.

Every visit made welcome & comfortable & well looked after

It was a pleasant experience from start to finish. Easy to book and pay.Reception staff were lovely.Jason was amazing with my little boy, reassuring and respectful.

Very professional team. Made me feel more confident in returning for future treatment. They took time to explain every step in my treatment plan. I came away as if I had made new friends…

Both the hygienist and her assisting DSA were excellent. The hygienist was highly professional, extremely friendly, and genuinely personable, which made the whole experience very comfortable. The teamwork was seamless, and the DSA’s support—especially the suction technique—was top notch. I felt completely at ease throughout.

Friendly staff who were helpful, dentist was very professional and thorough, explained diagnosis and treatment options. Was able to recommend appropriate treatments. Was not pushy.

Professional, friendly and kind service every time. Every step of my treatments was described clearly. Every time I was asked for acceptance of doctor's suggestion of possible future action. I felt safe and comfortable.

Always efficient polite a d cheerful put you at ease from beginning to end

All staff are highly professional, pleasant and most helpful when answering questions or dealing with concerns. Appointment reminders are welcome and waiting time kept short. A very effective service indeed.

My experience was was great I.m always looked after very well by Andy and the staff.

It was an emergency situation with an implant screw cap falling out. I was in Birmingham and rang at about 12.30 and was given an appointment at 2pm!Due to train times, I arrived around 20 mins early and had to wait outside for about 10 mins which was not ideal but the receptionist returning from lunch let me in around 1.50

Dentist and his assistant very professional always checking if all ok and very caring.

Strange this is but from stepping through door at reception to leaving that short while later was a pleasant experience, each and all were polite & efficient and social, many thanks

Welcoming and freindly staff with great experience and expertise

Everything is done well

A very kind team. Listen to your concerns and treat you courteously.

Needed to return twice for reassurance regarding my tooth extraction.Was dealt with promptly, professionally and with courtesy.Couldn’t ask for a better service! Can’t praise them enough!

Everyone are professional and friendly